Each of our products is a result of intensive research and manufacturing procedures and made in very limited quantities. As such, GLACYO cannot offer the same kind of return policy as mass-produced brands.

Our return policy is for 07 days after purchase for damaged goods. Please kindly contact hello@glacyo.com for further instructions on damaged shipments.

We are happy to answer any questions you may have before purchase or assistance with product usage after your purchase.

Unfortunately, we do not offer refunds for pre-orders at the moment.